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Fownhope Medical Centre
Common Hill Lane, Fownhope, Hereford, HR1 4PZ

email: fownhope.medicalcentre@nhs.net

Telephone: 01432 860 235
Fax: 01432 860 900
Prescriptions: 01432 860 241
District Nurse: 01989 769081
From 30th October our Dispensary will be CLOSED every day between 12noon and 1pm to allow staff time to process the increasing number of items that we dispense. See our News page for details...

Evening and weekend appointments

Improving access to general practice: evening and weekend appointments now available.


Patients who are registered at this Practice can now book an appointment to see a GP or nurse on weekday evenings (after 6.30pm) or at the weekends (on Saturday and Sunday).


Appointments will either take place at South Wye Medical Centre in Hereford, Pendeen Surgery in Ross on Wye or The Marches Surgery in Leominster. Extended hours appointments are provided by Taurus Healthcare – a federation of all 24 GP Practices in Herefordshire.


2 ways to book:

For routine appointments

Call Fownhope Medical Centre on 01432 860235 and a receptionist will look at evening and weekend appointments for you. Or ring Taurus Healthcare direct on 0800 121 7221.


For more urgent appointments when the surgery is closed

Call 111 and ask for Taurus Healthcare. They will find you an appointment quickly with a local GP or Nurse.


By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess

A message from the GP Partners about Care Navigation

We have asked the Receptionists to ask you for a little information about why you’d like a GP appointment. This is simply so they can direct you to the person most suitable to help you.

Of course you don’t have to do this, but it would help us to help you and other patients.


Thank you very much.

Dr Alison Wood, Dr Mike Hearne, Dr Dinah Hawkyard and Dr Richard Kippax


When you ring or ask for a GP appointment our Receptionists may ask you for some brief information about why you need the appointment. This is so that we can direct you to the most appropriate help. 


Sometimes that may be a different member of the team at Fownhope Medical Centre - occasionally it may be to someone outside the surgery e.g a Pharmacist or Optician. Be assured that we will not prevent you from booking an appointment with a GP, but seeing another person who is better suited might save you 2 trips, or could mean you get help sooner. 


This is part of a National initiative called Care Navigation which aims to make the best use of the NHS for the benefit of everyone. All surgeries in Herefordshire are taking part. 


Thank you for your co-operation. 

Dispensary closing at lunch time

From 30th October 2017 Dispensary will be closed every day between 12noon and 1pm to allow our staff time to process the increasing number of items that we dispense.


Acute medication (prescribed from the GP following an appointment at the surgery) will continue to be dispensed during this time and will be available from the Reception hatch.


Thank you for your understanding and we apologise for any inconvenience caused.

Press release - Community Links for Fownhope Medical Centre

Wellbeing in the Fownhope area – launch of the new Community Links Service


Thanks to the Fownhope and District Medical Fund, HVOSS, the Fownhope Medical Centre Patient Participation Group and staff at Fownhope Medical Centre, we are pleased to announce the launch of the Fownhope and District Community Links Service. 


This new service signposts patients, and those in the community, to non-medical services and support.  As well as providing information, the service can also offer guidance and assistance as appropriate. The service covers the catchment area of Fownhope Medical Centre.


The aim of the Community Links Service is to improve patient’s wellbeing by linking people to the many social and community based services that exist in the area. Improved wellbeing:


ü  Empowers patients to improve and manage their general health and long term conditions

ü  Empowers patients to be more socially active and less isolated

ü  Empowers patients to live independently, and access services which assist with independent living


This new service starts June 21st  via referrals from staff at Fownhope Medical Centre.


Nationally there have are many schemes of this nature which help patients from GP practices link to non-medical services that can improve overall health and wellbeing. Looking at the benefits of these schemes Fownhope Medical Centre, working with HVOSS (Herefordshire Voluntary Organisations Support Service), has developed the scheme for the Fownhope area, as an 18 month pilot.


We know it is hard to find out about useful services, many of which are free, and that sometimes people may need support and encouragement to seek assistance that can make a positive difference to their lives.


One of the big issues faced by many communities is social isolation, particularly in rural areas. We know that much informal support by friends and neighbours already happens; many communities have built on this and set up local neighbourhood schemes.  We are trying to set up a befriending scheme in this area, if you are interested please contact Anna Straker or Sue Brazendale at the surgery.

Prescription charge increase 2017

From 1st April 2017 NHS prescription charges increased to £8.60 per item.

Pre-payment charges remain the same;
£104.00 for 12 months
£29.10 for 3 months
Pre-payment certificates (PPC) offer savings for those needing 4 or more items in 3 months, or 13 or more items in one year.
You can buy a 12 month PPC by Direct Debit instalments.
For further information about pre-payment certificates visit: www.nhsbsa.nhs.uk/ppc
or call 0845 850 0030

Message from Dr Mike Hearne

Dear Fownhope Patients

There has been much in the news about the changes in General Practice. Nationally there is an increased demand for GP appointments and work previously undertaken by hospitals is being pushed on to general practice, with little or no extra resources. At Fownhope we have always tried our best to provide a high quality of service with patient centred care. However, we also have felt the pressure of additional workload for GPs.

As of 1st August 2016, I am reducing my hours down to 1 day per week at the surgery in order to focus on solutions to healthcare across all GP surgeries in Herefordshire, as Medical Director for Taurus Healthcare. Taurus Healthcare is an organisation of all 24 Herefordshire GP surgeries which aims to maintain and improve the quality of health care outside hospital. My role at Taurus combined with partnership at Fownhope surgery will continue for the next 6 months at least, longer term arrangements are dependent on what Taurus is able to achieve.

I would like to apologise for my lack of presence at Fownhope over the coming months, and ask you to please be patient with my colleagues at the surgery who continue to work hard, with huge enthusiasm to maximise the quality of care for all patients.

Drs Wood, Hawkyard and Kippax will be joined by Dr Obie to cover my clinics. Some patients may recall Dr Obie was a trainee with us in 2014 and he proved to be extremely popular.

We will be monitoring our appointment availability so that we maintain the capacity to look after all patients with an urgent need on the day, whilst looking to reduce our wait for routine appointments.

I hope you will continue to support us through these changes.

Best wishes


Guidance on making decisions about end of life care

If you need to make decisions about your healthcare, understanding your rights and planning in advance can give you peace of mind.



Compassion in Dying is a registered charity set up to help people make informed choices. There is lots of clear information on the Compassion in Dying website which answers questions such as;


  • What are my rights to make decisions about my treatment and care?
  • What happens if I cannot make a decision for myself?
  • Can I make decisions on behalf of someone else who lacks capacity?
  • How can I ensure my wishes about treatment and care are respected?


Compassion in Dying offers easy to follow advice about making a Living Will, Lasting Power of Attorney, Do not attempt resuscitation forms (DNAR) and lots more. click on the link below.


Compassion in Dying


Getting advice and support using this website

It can be hard to find services and information at the right time. There are links on this website which we hope will ''signpost'' you to support available both locally and nationally.


You might need advice at some time about a specific condition, information about managing your own health or looking after loved ones, advance planning, legal or financial matters, or social support.


Go to the National Links at the top of the screen, or our CARERS pages for organisations which can offer expert help.



The HEALTH A - Z and Live Well pages also include lots of useful information to help you stay healthy and well informed.



WISH For all your wellbeing needs...

Wellbeing Information and Signposting for Herefordshire = WISH

WISH is Herefordshire's new directory for care, support, services and activities across the county. It is provided in partnership between Herefordshire Council and Services for Independent Living (SIL).


The website has been developed to help you or someone you care for live as safely and independently as possible. It aims to provide you with the information you need to support your wellbeing and ensure your care needs are met. Where appropriate it will signpost you to other organisations and agencies that can provide support. Or you can use the WISH directory to find providers, support groups and services, as well as a range of activities that are happening in your local community and across Herefordshire.


The WISH service will provide information online, by phone or face to face for Herefordshire.


Online: www.WISHerefordshire.org

Telephone: 01432 383889

Visit: 9 St Peter's Street, Hereford, HR1 2LE


There are also regular pop up services in Ross on Wye, Ledbury, Bromyard, Leominster and Kington.

The Practice Manager's famous Brownie recipe

375g plain chocolate

375g butter

6 eggs

500g sugar

Few drops vanilla essence

300g raisins or choc drops or chopped nuts

220g plain flour

Oven at 180 degrees or 170 if fan oven

Lined tin (I use a small roasting tin or grill pan)

Melt chocolate and butter together in saucepan

Mix together eggs, sugar and vanilla

Stir in still warm chocolate mixture and add raisins, nuts or choc drops

Stir in flour

Pour into lined tin and bake for 33 minutes. Do not over cook!

Join our Patient Focus Group and you will have the pleasure of tasting these delicious brownies baked by Liz Moore, Practice Manager. See our Patient Focus Group Area page on the left of the screen.

Care Quality Commission Report (CQC) October 2014

We had our CQC inspection on Tuesday 7th October 2014. The inspection team was
led by a CQC inspector and included a GP specialist advisor, a Practice Manager and an Expert by Experience.
The inspectors judged that Fownhope Medical Centre provided a 'Good' service to patients in all of the five key areas which the CQC assesses:
  1. Safe
  2. Effective
  3. Caring
  4. Responsive
  5. Well Led.
This applies to patients across all age ranges and to patients with varied needs due to their health
or social circumstances. The CQC inspects GP practices and gives an overall rating;
  • Outstanding
  • Good
  • Requires improvement
  • Inadequate
Go to the Care Quality Commission page on this website and you will be directed to the CQC website with full details about our service, our rating and the inspection report from 2014. 

We also have a full copy of the report available to read and/or download on the Our Documents page of this site.

Claiming Statutory Sick Pay

Did you know? ...

You only need a doctor’s ‘fit note’ (or sick note) if you’re off sick for 7 days or more.

If you need to be paid Statutory Sick Pay by your employer for less than 7 days you can self-certify by either;

  • using your employer''s specific form
  • writing to your employer
  • completing the HM Revenue & Customs form.

For further information about Statutory Sick Pay click on the words ''fit note'' highlighted above or visit: www.gov.uk

To download a copy of the HM Revenue & Customs form go to our Documents page on this website.


Have you recently:


Changed your address?


Changed your telephone number?


Changed your surname?


Had any other change in your personal details?


If so, please let us know so that we may update our records.


Please help us to help you by making sure that your details on our system are as up to date as possible.


Thank you


Think before you order your tablets -


Do you need more?


Have you got any left at home?


Waste costs money and we can’t re-use your tablets when you return them!


If you need help making decisions about what medication you need to re-order please talk to staff at the Dispensary and don’t forget to bring your spectacles if you need them to read the computer slip!


Help us to get the best value out of nhs provision

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