Secretary Calls

Posted by: sallywatkins - Posted on:

We seem to be having an increased number of calls to our Admin Staff asking them to chase hospital appointments. Unfortunately we are unable to do this. We have no access to the Hospital Computer Systems for Appointment Bookings. Nationally, the NHS including Wye Valley NHS Trust are starting to move forward with their bookings, following the cessation of most services due to the COVID Pandemic. Patients are encouraged to call the Referral Management Team on 01432 383100 in the first instance as they hold the referral information. If your query is regarding an X-ray or Scan appointment, please ring the Radiology Team on 01432 304016. There is also the PALS Team [Patient Advice and Liaison]on 01432 372986 [or email [email protected]] who can help. Our Admin staffing hours are 10am to 2pm each day