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Primary Care and the local GP is the front door to health and is the opportunity for early intervention and prevention, so it’s essential that we assess and understand people’s experiences to help address any potential barriers that could lead to someone not interacting with a primary care service, which could address a preventable illness.
Herefordshire residents have a range of healthcare services available to them, including those offered at their GP Practice. The services available will depend on when patients are seeking help and the kind of assistance they require.
In order for Herefordshire Primary Care Services to ensure they are meeting the needs of their local communities it is important that we all understand how the services are being used and what is required to meet the needs of our county.
As a local Healthwatch our role is to ensure that local people are actively involved in shaping the health and care services that they use, and that they have a say about the health and care services available to them. We also monitor local provision and hold commissioners and service providers to account for the quality of locally publicly funded health and care services.